Homeland International was appointed by a German funeral company to manage arrangements for a German national who passed away in Phuthaditjhaba, a remote region of South Africa. The family requested a local cremation in South Africa followed by the return of the ashes to Germany.
The case presented several challenges, including limited access to the rural area, coordination with local police and forensic authorities, and identifying suitable international flight routes for the urn’s transport.
Drawing on the expertise of Malcolm, a UK-based Homeland International team member with over a decade of experience in African repatriations from his time in South Africa, Homeland International efficiently managed local formalities and liaison with key stakeholders.
Throughout the process, German-speaking colleague Claire provided continuous updates to the funeral company in Germany, ensuring transparent communication and peace of mind for the client and the family.
Following the cremation, Homeland International arranged the secure air transportation of the ashes to Germany via Dubai, completing the repatriation with professionalism and care.
This case demonstrates Homeland International’s capability to combine specialist regional knowledge, global logistical expertise, and multilingual client support to deliver seamless international repatriation solutions for its clients all over the world.
