"I chose to study Certificate III in Individual Support at AIBT because I grew up surrounded by my grandparents, and they played a big role in raising us with love, care, and wisdom. Because of them, I learned the value of respect and compassion for the elderly. I’ve always wanted to give back the same love and support they gave us, not just to them but to other elderly people who may not have family around.
The trainers and support staff at AIBT were very supportive and approachable. They made the lessons easy to understand and were always ready to help whenever we had questions. Their guidance gave me the confidence to keep going and do my best.
During my work placement, I had the chance to apply everything I learned. I cared for elderly clients, listened to their stories, and helped them with daily tasks. It reminded me so much of being with my own grandparents. Every day felt meaningful, and I knew I was in the right place.
That experience prepared me well for my current job as a support worker. I now help people with disabilities, not just the elderly in an aged care facility, and I always make sure they feel respected, safe, and cared for—just like how I would treat my own lola and other people who need comfort and care.
To anyone thinking about taking this course, I would say it’s a beautiful journey. If you grew up loving your grandparents like I did, this is your chance to turn that love into a career where you can truly make a difference in someone’s life. Additionally, this will provide you with opportunities not just in aged care, but also in other sectors, such as supporting people with disabilities."
— Mary Jansen Encinares (Certificate III in Individual Support, 2025)
