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Happy New Year

Greetings, tech support personnel all around the world! Here's another update for you from John Wood, with the Tech Advance Help Desk!

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Each of us has an important job to do. One of my jobs is to get this newsletter out to you every month. Looking back on the past year, I can see that I didn't do a very good job with that.



It's really tempting to find a way not to talk about what we do that's wrong. "Well, it was someone else's fault." "I tried, but I was stopped by this other problem." "I just didn't know how to, and no one showed me." Sometimes these comments can be explanations, but they should never be excuses. So, please forgive me for failing to do this part of my job they way I should have.

New Way to Recover Lost Text

One thing I did accomplish this year was to learn a new technique for restoring lost text. Sometimes, especially with Android devices, text that has been carefully entered from a translator is lost. The files are deleted, and there's nothing left!

Fortunately, BTT-Writer uses git on the back side to carefully save our work, and sometimes we can use this technology to help recover this lost data.

The first time I did this, I just used the git features of WACS. I made a PDF of how to do this that you can find in the Documents section of TechAdvancement.com

Since then, I've found that it's even easier using a tool called Gittyup. You can download a copy of Gittyup for Window, macOS or Linux from github.

Of course, if you have any questions about this procedure, you can contact us at the help desk, or using Telegram or Discord (links at the end of this newsletter).

New Help Desk

With the help of Mark Hancock, we also moved the help desk to some new software. We hope that you (the customer) won't notice anything, except that maybe we can be even better at responding to your requests for help.

New Training Opportunities

We had a great time working with many of you last year at our training events, and I hope that the training you received has made your work easier. This year we have a new training program with different emphases. The hope is that it will give all of you an even better knowledge of the material, while also using our resources wisely. I don't have all of the details right now, but hope to have them soon.

New Program Versions

We've been releasing a lot of new versions of many of our programs in the last year. Right now I'm helping to test a new version of BTT-Writer for Android. We hope that this version will be able to go back into the Google Play Store to make it easier to get. Once that's done, our programmers will see if we can do the same thing for BTT-Recorder.

We've seen a lot of progress with Orature, the Desktop (Laptop) version of recorder, and there are a bunch of other tools that you don't normally see that are very important for the work we do.

New Picture of Me

I used an AI program to make a picture of me as a muppet. That's not very useful, but Tech Advance is working with IT to see if there are ways we can use AI to help us with the work we do.

New Suggestions for the Newsletter

Next Time: Do you have a topic you'd like us to cover in the newsletter? Let us know at the Help Desk or using one of the chat programs below.

While writing the newsletter is my responsibility, you can help by giving me good suggestions!

May God bless you all richly in this new year!

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We don't recommend using WhatsApp because it is not secure. However, we do have several regional groups in WhatsApp. If you don't currently have one for your region, you can create a group in WhatsApp and invite the other workers in your area to join it.

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We prefer Telegram because it's more secure. You can join our group on Telegram using this link: https://t.me/joinchat/Gkxa1q-oHBEYEjPQ.



En Español:

https://t.me/joinchat/XVjJIaNzVrNjNDhh



En français:

https://t.me/joinchat/YLggzAO0MCE1NTkx

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You can join us on Discord using this invitation link:

https://discord.gg/WscT5aC

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