Dear reader,



How do you inspire a group of smart, dedicated professionals to design entirely new programs that meet the needs of their community? This is the challenge we face with each of our capacity-building projects. Beyond just HCD training, we use the design process as a space for learning, connection, and growth.



This space has to be safe enough that people can try new things, without risk of causing harm. Yet it also has to be built around a real project, where the outcomes matter, so that participants stay engaged and apply their learnings.



We are proud to have created this type of space in our work with READ Nepal, a non-profit organization that facilitates the creation of self-sustaining and community-led library and resource centers. And we’re simply amazed by the outcomes: their team built relationships with rarely-reached groups, created inspiring and vital program concepts, and got those concepts funded and scaled.



Please enjoy the case study, and let me know how you make space for learning in your work.